BUILT FOR BEHAVIORAL HEALTH

Denied claims recovered. Automatically.

Behavioral health claims are denied at 85% higher rates than other specialties. Over half are never appealed. We recover that revenue. You pay nothing unless we collect.

85%
higher denial rate for BH
60%
of denials never appealed
$0
upfront cost
20%
of recovered revenue

The problem

Behavioral health has the highest denial rate in healthcare

Insurance companies deny behavioral health claims at 85% higher rates than other specialties (APA, 2024). Most practices write off the revenue because they lack the staff and expertise to appeal. Yet 44% of appealed claims are overturned on the first attempt (KFF, 2023).

15–25%
Denial rate
behavioral health avg
$60K–$130K
Lost per year
5-provider practice
85%
Higher rate
vs other specialties
60%
Never appealed
industry average

How it works

Three steps. Zero phone calls.

01

Upload ERA files

Export your 835 files from your clearinghouse or PMS. Drag, drop, done.

02

AI analyzes every denial

Each claim is categorized by CARC code, scored for appealability, and matched to the optimal recovery strategy.

03

We appeal & collect

Payer-specific letters are generated, submitted, and tracked. You get 80% of everything recovered.

Coverage

Denials we recover

CO-16
Missing Information
90%
CO-4
Modifier Issues
85%
CO-252
Missing Documentation
85%
CO-11
Diagnosis Mismatch
80%
CO-50
Medical Necessity
55%
CO-197
Prior Authorization
40%
All CARC codes →

Typical recovery

What practices recover

Solo Practice
1 provider
Denied claims30–50/mo
Monthly recovery$4K–$8K
Annual recovery$48K–$96K
Small Group
3–5 providers
Denied claims120–200/mo
Monthly recovery$15K–$30K
Annual recovery$180K–$360K
Mid-Size
6–10 providers
Denied claims225–375/mo
Monthly recovery$30K–$60K
Annual recovery$360K–$720K

Based on 10–15% denial rates for behavioral health (APA, 2024) and 44% first-appeal overturn rate (KFF, 2023). Actual results vary by practice and payer mix.

Questions

What is an ERA/835 file?

A standard electronic file your clearinghouse sends after claims are processed. It lists every claim, what was paid, and what was denied. Export it from your PMS or clearinghouse in 30 seconds.

Do I need to call insurance companies?

Never. The entire process is written correspondence — appeal letters submitted electronically or via secure fax. No phone calls, no hold queues.

How long until I see recovered revenue?

Soft denials (coding errors) resolve in 2–4 weeks. Hard denials (medical necessity) take 30–60 days through formal appeal. Every claim is tracked in your dashboard.

What if an appeal is denied?

You pay nothing. Our fee is 20% of recovered revenue only. Failed appeals cost you $0.

Is my data secure?

Fully HIPAA compliant. AES-256 encryption, signed BAAs, field-level encryption for PHI, and a complete audit trail of every data access.

Which specialties do you support?

Behavioral health exclusively — psychologists, psychiatrists, therapists, social workers, counselors, and substance abuse treatment facilities.

See what you're leaving on the table

Upload one month of ERA files. Recovery report in 60 seconds. No account needed.